Ninoshka Linde, the founder of Latam Thrives and a seasoned professional with over 25 years of executive experience, stands at the forefront of driving economic growth and social impact in Guatemala.
Nicola Colllister
Nicola was the UK’s first main board top 200 company Group Customer Experience Director.
Nerys Corfield
With over a quarter-century of hands-on experience in the world of contact centres – whether it's running them, scrutinising their operations, or judging their performance – I've developed a keen understanding of what truly drives their success.
Miya Knights
Miya Knights has over 25 years of experience as a retail technology analyst, editor, author, and consultant.
Michael Clark
Michael Clark is a recognised leader in Australia with Customer Experience (CX) and Contact Centre technology, with over 25 years of experience spanning financial services, the public sector, and consulting.
Mark McCord
Investment and International Development Executive
Leo Lopez
A customer-centric executive with 30+ years of leadership experience in Sales, Customer Experience, and Contact Center Operations.
Jim Farnsworth
As Founder of Octayne, Jim Farnsworth brings a wealth of experience as part of a storied career serving enterprises around the world.
Gemma Delahunty
As the Customer Experience Manager at Represent, I’ve spent the last 3 years building the CX department from scratch.
Duncan Chapple
Duncan Chapple bridges the worlds of practice and scholarship in B2B technology, serving as both influencer relations lead at SageCircle and co-director of the Analyst Observatory at the University of Edinburgh Business School.