Hi, I’m Leo. A customer-centric executive with 30+ years of leadership experience in Sales, Customer Experience, and Contact Center Operations. I help brands—especially in Fashion, Beauty, Luxury eCommerce, Software, and Subscription Services—scale operations, build high-performing teams, and drive revenue through exceptional customer experiences.
I specialize in aligning customer strategy with business goals, optimizing omnichannel and multilingual environments, and delivering measurable improvements in loyalty and efficiency. Whether leading teams or advising businesses, I thrive on creating innovative solutions that maximize customer satisfaction and long-term growth.
Let’s connect to drive impactful customer engagement and business success.
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