Speakers

Arturo Velasco
Arturo Velasco is an accomplished global executive with over 25 years of experience leading complex technology operations, digital transformation initiatives, and scalable delivery models across the Americas, Europe, and Asia-Pacific.
Mark William Lowe
Following project management roles in Hughes Aircraft and Raytheon Systems, Mark worked for several years as a consultant to the Italian Government's overseas security agency.
Doug Casterton
Doug Casterton is a seasoned professional with a strong background in Workforce Management and Customer Operational Excellence.
Stefan Kolle
I help clients identify and act on new profit opportunities for their business through customer strategy, customer journey management and innovation, customer experience management (CEM), and Net Promoter Score (NPS) implementations.
Leo Ooms
Leo is working for TUI for more than 16 years. The TUI Group is a leading global tourism company.
Charity Hughes
Charity Hughes is The HR Realist Idealist. She is a transformative force in the world of workplace culture.
Zia Paton
Zia is the Digital Services Leader for PwC in the Caribbean and is also the Joint Leader for Consulting in the Southern Caribbean.
Tanya Scotece
Program Director | Expert Witness | AI-Enhanced Educator | Senior Care Advocate
Stuart Ravens
A freelance analyst and writer, bringing to life projects in technology, energy and national security.
Rita N. Soni
Rita N. Soni is Everest Group’s Principal Analyst for impact sourcing and sustainability. Her focus delivers a triple bottom-line lens of people, planet, and profits to global services market research, beginning with an in-depth examination into impact sourcing.