Gemma Delahunty

As the Customer Experience Manager at Represent, I’ve spent the last 3 years building the CX department from scratch.

Along the way, I’ve had the chance to lead an amazing team, run some exciting projects, and work closely with our Operations Team to make sure everything runs smoothly.

I’m passionate about creating great experiences for our customers and always looking for ways to improve how we do things.

Mission: to build the best CX department in the world.

Speaker Details
  • Category
    • Customer Experience Manager
  • Location
    • UK
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Speaker Details
  • Category
    • Customer Experience Manager
  • Location
    • UK
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May 18, 2026
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