Customer Experience & Contact Center Operations Leader
Audrey William
One of the foremost multi-disciplinary analysts in the APAC region, Audrey boasts an eclectic set of expertise, in segments which include Customer Experience, Contact Centre, Conversational AI, Future of Work, Unified Communications, Video and Collaboration.
Anca Gherle
Anca Gherle is a high-level public affairs professional with over 15 years of experience in legislative and policy-making roles within the European Parliament, Romania’s central administration and the private sector.
Kymberlaine Banks
I help people make better lives by making the difference they want to make serving the community.
Shannon Burch
Shannon Burch is the Vice President, Experience at Neo Financial, bringing over 25 years of executive leadership experience garnered from global financial institutions such as Scotiabank and CIBC.
Barry Winkless
A seasoned & imaginative senior level executive with a track record of delivery through creativity, purposeful leadership, team engagement and meaningful change
Alex Muñoz
Alex Muñoz is the Founder and CEO at Hispanic Media Center with six years helping Mexican brands and services with their Marketing efforts in the United States.
Dave Rumble
David is an industry-leading expert in customer experience, outsourcing, right-shoring and digitisation.
Yanique Grant
I help companies grow through better communication, growth of interpersonal skills with employees and leaders.
Rolana Rashwan
Rolana Rashwan is a multidisciplinary professional with 20 years of experience in consulting, sustainable development, and strategic marketing.
