Peter Ryan is known worldwide as an influential and trusted BPO and CX research analyst, strategic advisor and thought leader.
His expertise spans several strategic topics, from vertical market penetration and service delivery to best practices in offshoring, technology deployment, and competitive positioning.
Peter annually publishes the Front Office BPO Omnibus Survey, known globally as the most comprehensive sounding of enterprise customer experience buyers in North America, Western Europe, and Australia.
Share This Speaker
