September 16, 2022

Employee experience and buyer pain points highlighted at CxOutsourcers

Employee happiness, recruitment and the buyer journey were all key highlights on the second day of the CxOutsourcers conference in Las Vegas. Successfully engaging employees is […]
September 15, 2022

Blending technology with the human touch: CxOutsourcers 2022

CxOutsourcers 2022 launched Wednesday morning in Las Vegas with a string of deep insights from key BPO and CX management thought leaders. In the opening presentation, […]
August 31, 2022

ThinScale Confirms Platinum Partnership at the 2022 CxOutsourcers Las Vegas Mindshare Event

Leading software company ThinScale, has confirmed participation as a platinum sponsor at the CxOutsourcers Mindshare Group and Event which is being held in Las Vegas, Nevada from […]
August 30, 2022

[24] and CxOutsourcers Announce Platinum Partnership for Las Vegas Mindshare Event

[24], a recognized leader in omnichannel conversational AI and contact center services, and CxOutsourcers Mindshare Group, have announced a new sponsorship deal that will see [24] […]
August 16, 2018
BPO Harmony

From discord we can find harmony

BPO stakeholders and trade associations should embrace a ‘get-up-and-go, focus-forward’ mindset that has the true interests of their countries at heart. I have been watching (and […]
July 9, 2018

Africa Rising

Survey highlights the immense appetite for cloud-based contact centre solutions on the continent. Cloud computing is a growing trend globally, including in Africa. Many businesses on […]